ISO 21001:2018 is an international standard developed by the International Organization for Standardization (ISO) that specifies the requirements for an Educational Organizations Management System (EOMS). It provides a framework for organizations that provide educational services to enhance learning, satisfaction, and continuous improvement.

Key Aspects of ISO 21001:2018

✅ Focus on Learners & Other Beneficiaries – Ensures that educational services meet the needs of students, teachers, parents, and stakeholders.
✅ Process-Based Approach – Implements structured processes to improve learning effectiveness.
✅ Alignment with ISO 9001 – Based on quality management principles but tailored for education.
✅ Inclusion & Accessibility – Encourages equal access to education for all learners, including those with special needs.
✅ Continuous Improvement – Promotes innovation and regular assessment of educational performance.
✅ Applicable to All Educational Institutions – Schools, universities, training centers, online education providers, and other learning organizations.